Adwaves Network — Privacy Policy

Last updated: September 16, 2025
Company: Adwaves Network (Pty) Ltd
Contact: info@adwavesnetwork.com
Jurisdiction: Republic of South Africa (POPIA compliant, aligned with GDPR & global standards)

Adwaves Network (“Adwaves”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information you share with us when you use our advertising network, website, and services (“Services”).

This Privacy Policy explains how we collect, use, store, and protect data related to Advertisers, Publishers, and end-users who interact with ads delivered through our network.


1. Information We Collect

We collect the following categories of information:

1.1 Account Information (Advertisers & Publishers)

  • Name, email address, phone number, billing details, company/website info.

  • Login credentials and account preferences.

1.2 Payment & Billing Data

  • Payment method details (e.g., bank, card, PayPal) processed securely via third-party providers.

  • Transaction history and invoices.

1.3 Campaign & Inventory Data

  • Ad creatives, targeting settings, landing page URLs.

  • Publisher inventory details (websites, apps, channels).

1.4 Technical Data (End-users who see ads)

  • Device type, OS, browser, IP address, geolocation (approximate).

  • Cookies, SDK or pixel data (ad impressions, clicks, conversions, installs).

  • Non-personal identifiers (device ID, hashed user data).

1.5 Communication Data

  • Support requests, chat logs, and emails with our team.

We do not knowingly collect personal data of children under 13 (or the legal minimum age in your country). If you believe we have such data, contact us to delete it.


2. How We Use Collected Data

We use collected data to:

  1. Provide and operate our advertising services.

  2. Detect and prevent fraudulent or invalid clicks/traffic.

  3. Process payments, invoices, and payouts.

  4. Communicate with Advertisers and Publishers.

  5. Improve campaign performance and optimize ad delivery.

  6. Comply with legal obligations and enforce our Terms & Conditions.


3. Cookies & Tracking Technologies

We and our partners use cookies, SDKs, and tracking pixels to:

  • Measure ad impressions, clicks, conversions, and installs.

  • Prevent duplicate or fraudulent activity.

  • Provide reporting and analytics.

You may disable cookies in your browser, but some Services may not function correctly.


4. Data Sharing & Disclosure

We do not sell personal data. We may share limited information with:

  • Service providers (e.g., fraud detection, analytics, cloud hosting, payment processors).

  • Business partners (Advertisers and Publishers only as necessary for campaign delivery).

  • Authorities if required by law or to prevent fraud/abuse.


5. Data Security

  • We use industry-standard encryption (SSL/TLS) and secure servers.

  • Access to sensitive information is restricted to authorized staff.

  • Payments are processed via PCI-DSS compliant providers.

No system is 100% secure; we cannot guarantee absolute protection, but we take all reasonable steps to safeguard data.


6. Data Retention

  • Account and billing data: kept as long as your account is active and up to 5 years for legal/tax compliance.

  • Campaign performance and technical logs: kept up to 24 months for fraud detection and reporting.

  • You may request deletion of your account at any time (except where retention is required by law).


7. Your Rights

Depending on your jurisdiction (POPIA, GDPR, etc.), you may have the right to:

  • Access the personal data we hold about you.

  • Request correction, deletion, or restriction of your data.

  • Object to certain processing (e.g., marketing).

  • Withdraw consent where applicable.

  • Request data portability.

To exercise these rights, email info@adwavesnetwork.com. We will respond within 30 days.


8. International Data Transfers

We may process and store data on servers outside of your country. By using our Services, you consent to such transfers, subject to appropriate safeguards.


9. Fraud Prevention Notice

Adwaves uses data (click logs, IPs, device IDs, behavioral analysis) to detect fraudulent or invalid clicks.

  • Fraudulent activity will result in immediate account suspension or ban (Advertiser or Publisher).

  • Related payments may be withheld or adjusted.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be communicated via email and/or the platform. Continued use of our Services after notice constitutes acceptance of changes.


11. Contact

If you have questions, requests, or complaints regarding this Privacy Policy, contact us:

📧 info@adwavesnetwork.com
📍 Johannesburg, South Africa

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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